We are dedicated to safeguarding and preserving your privacy when visiting our site and communicating with us. This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us with or that we collect from you.

Information We Collect

In operating our website we may collect and process the following data about you:
Details of your visits to our website including traffic data (website analytics ie: Google analytics), location data and click data.
Information that you have provided by filling in forms on our website.
Plus other information provided to us when you communicate with us via email or telephone for any reason.

Use of Your Information

The information that we collect and store relating to you and your pet is primarily used to enable us to provide our services to you.
To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
To notify you about any changes to our website that may affect our service.
Please be advised that we do not reveal information about identifiable individuals to anyone other than our employees or contractors.

Storing Your Personal Data

We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.Disclosing Your Information

Where applicable and with permission from yourself, we may disclose your personal information to a member of our staff.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact your main branch.

Deletion of Data

Should you decide, for any reason, at any time, that you wish us to delete any data we hold about your from our records, please email us telling them this is the case and they will carry out your request within two working days.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Google Analytics

We use Google Analytics and other analytics packages to analyse the use of our site. We do not share any data we collect with any third parties for the purposes of marketing their own products. Any data collected is used to identify how website visitors come to the site (whether by referral, cost per click advertising or, for example, clicking on links contained in emails we send to customers who have signed up to receive emails from us) and their behaviour on the site through (where applicable) to completing a purchase. All data captured in this way is anonymous.
We use Google Analytics and other analytic packages to analyse the use of our site. We collect:
demographic data
visits, clicks and conversion statistics
remarketing features
If you wish to opt out of Google Analytics’ tracking please follow this link. You can manage the data that Google uses to determine ads presented to you by Google searches here

Use of Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Changes to our privacy policy

We may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at clare@clarescircus.co.uk